1. Introduction
Harvest Exteriors (“we,” “us,” “our”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, interact with our services, or communicate with us via SMS and phone calls. By using our services, you agree to this Privacy Policy and our Terms and Conditions.
2. Information We Collect
We collect the following types of information:
- Personal Information: Name, phone number, email address, mailing address, and any information provided when requesting our services.
- Usage Data: Information about how you interact with our website and services.
- Communication Data: Records of your communications with us, including SMS and phone calls.
3. How We Use Your Information
We use your information to:
- Provide and manage our services.
- Respond to inquiries and customer service requests.
- Send SMS and phone call communications regarding service updates, appointment reminders, promotional offers, and other relevant information.
- Improve our services and user experience.
- Comply with legal obligations.
4. SMS & Phone Call Terms and Conditions
Consent to Receive SMS and Calls
By providing your phone number, you consent to receive SMS messages and phone calls from Harvest Exteriors, including appointment reminders, promotional offers, and service updates. Message frequency varies.
Opting Out
You may opt out of receiving SMS messages at any time by replying “STOP” to any message. After opting out, you may receive a final confirmation message. To resume messages, you may reply “START.” To opt out of phone calls, please contact us at info@harvestexteriors.com or text HELP at 972-204-5839 for assistance.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier. Harvest Exteriors is not responsible for any charges incurred by your mobile provider. Message frequency varies, but you can expect to receive messages weekly or as needed based on your interactions with our services.
Supported Carriers
SMS communications are supported by most major mobile carriers. However, delivery is not guaranteed, as carrier participation may vary.
Privacy of SMS and Call Data
We do not sell or share your phone number or message content with third parties for marketing purposes. However, we may share information as required by law or in response to legal requests.
5. Data Security
We implement strict access controls and regularly audit our systems to prevent unauthorized access or sharing of user data. However, no method of data transmission is 100% secure. By using our services, you acknowledge and accept these risks.
6. Third-Party Services
We may use third-party services (e.g., payment processors, scheduling tools) that collect and process data according to their own privacy policies. We encourage you to review their policies before using such services.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. Your continued use of our services after changes are posted constitutes acceptance of the revised policy.
8. Contact Information
For questions about this Privacy Policy or to opt out of communications, contact us at: Harvest Exteriors
Harvest Exteriors
info@harvestexteriors.com
By using our services, you acknowledge that you have read and agree to this Privacy Policy and SMS Terms and Conditions.